Yadkin Valley Home Health Is Our Region’s Premier Choice for At Home Care
Yadkin Valley Home Health has been serving the residents of the Yadkin Valley for 42 years, providing high quality, compassionate care by knowledgeable and experienced clinicians. With the goal of offering improved patient access and enhanced healthcare services, the team has extended home care far beyond the Yadkin Valley to include six additional counties throughout Northwest NC.
It’s no surprise that this award winning team of medical professionals enjoyed a banner year of accolades in 2018. As a department of Hugh Chatham Memorial Hospital, the health system announced in August that its affiliate, YVHH, had been awarded the prestigious Premier Performer for Home Health Patient Satisfaction, by the nationally acclaimed SHP (Strategic Healthcare Programs) Group. The award recognizes Yadkin Valley Home Health for achieving an overall score that ranked in the top 5% of 4,500 agencies in the SHP national HHCAHPS benchmark as measured from the patient’s point of view. The annual SHP Best™ program was created to acknowledge home health agencies that consistently provide high quality service to their patients. “Yadkin Valley Home Health’s Premier Performer award signals its commitment to providing the highest level of care to patients across their service area and region,” said Paul Hammes, Hugh Chatham Chief Executive Officer. “It takes consistent, unwavering dedication to patients to achieve these types of scores and I congratulate Home Health’s Executive Director Andrew Tate and his team of excellent clinicians on this well deserved honor,” he added.
YVHH also initiated programs to ‘give back’ to their communities last year. The staff donated goods and monies in a large effort to provide needful Christmas gifts to residents at local assisted living facilities. The home health team found other ways to positively impact their community and their patients’ time at home by allowing clinicians to educate on a larger scale. The therapy group sought out assisted and independent living facilities throughout the region, providing lunches and fall prevention education while nurses provided medication teaching and compliance at local senior centers.
Yadkin Valley Home Health Executive Director Andrew Tate, noted that the team serves clients who want to live independently at home, patients recuperating from an illness or injury, and the chronically ill. “The home health staff is dedicated to providing every patient with the best care available anywhere, upon every visit. I am so proud to work alongside this remarkable group of clinicians,” added Tate.
“Integral to the tremendous success of our home health team, is our close partnership with physicians,” said Tate. Partnering with the provider, YVHH designs a care plan for the individual’s short or long-term care needs. Then, implementation and regularly reviewed plans assure that needs continue to be met in the comfort of the patient’s home.
The summer proved to be an exciting time for the home health staff as a new fleet of 6 vehicles arrived at their office location in Jonesville. One dedicated staff member said she was thrilled with her new SUV not only because of the assurance of having reliable, comfortable transportation to do her job, but also, now weather will not prevent the staff from always making their home visits.
Most impressive are the comments patients have sent in about the care they have received. “I could not have asked for more capable and kinder people to help me. They were all nice and I will miss seeing them. Thank you for such a fine staff.” One short-term patient states, “All of the staff at YVHH were professional, knowledgeable, but most of all kind and caring. They never appeared rushed making you feel you were their priority. I would like to give a special thank you to my PT. I looked forward to her visits, the goals we would set and how she would challenge me. She made it fun.”
Yadkin Valley Home Health is truly our region’s premier choice for at home care and the reasons are obvious. Having loyally served Yadkin County since their inception in 1976 and Surry and Wilkes counties since 1996, they have now added Alexander, Alleghany, Ashe, Davie, Forsyth, Iredell, and Stokes Counties.
For more information about Yadkin Valley Home Health, call 336.526.6460.